Question: How do I reply to messages?
Answer:
When parents send you a message using the School Loop message system, you can treat it as any other message from a parent, e.g., a phone message, a note in your mailbox, or a note sent with a student. You can phone them, send a message home with their child, or email them.
When parents use the School Loop message system, School Loop sends you their message by email, to the email address in your School Loop account settings.
The message will come to you from system@schoolloop.com. At the top of the message it will tell you who sent you the message.
If you reply to that email, the parent will have your email address and may send you email directly in the future rather than using the School Loop message sytem.
Email exchanges can help you keep the lines of communication open with parents. Some teachers consider it a benefit to share their email address (increased communication), while others have concerns about getting too many messages. These days, most teachers choose to share their email addresses with those who contact them, and some put their email address on their website.
If you choose to reply by email, make sure to put the parent or child's email address (e.g., janedoe@yahoo.com or Jane Doe <janedoe@yahoo.com>) in the To field. Don't simply click Reply since the reply will go to School Loop!
| Step | Instructions | Example or Picture | Notes |
|---|---|---|---|
| 1 | A parent or student sent you a message using the website.
You received this message in your inbox. |
 |
The extra From and Subject fields above the message show you the information filled in by the parent or student. |
| 2 | You must copy/paste the parent or child's email address into the To field.
In this example, it would be either of these: janedoe@yahoo.com Jane Doe <janedoe@yahoo.com>. |
Wrong:
Right: Even better: |
Don't simply click Reply since the reply will go to School Loop and the parent or student will wonder why you never replied. |
