Question: How do parents and students send me messages?
Answer:
Parents and students can send you messages using the School Loop message system. Here are the steps they take:
| Step | Instructions | Example or Picture | Notes |
|---|---|---|---|
| 1 | They go to your web page and click the Send me a message link. |  |
Please don't remove that link from your web page. Removing it won't prevent parents from sending messages, just make it less convenient for them. |
| 2 | They are taken to the Teachers page. |  |
Other pages on the Palms website have contact information and links for administrators, counselors, and other staff members. |
| 3 | They click the envelope icon next to your name. |  |
Clicking your name instead of the envelope icon will take them back to your web page. This is a common mistake when trying to send a message. |
| 4 | They fill in the Contact form. |  |
The text labeled "Brief Subject" becomes the subject of the email you receive. |
| 5 | They click the Submit button. |  |
|
| 6 | School Loop emails you their message. |  |
The message will come to you from system@schoolloop.com.
The extra From and Subject fields above the message show you the information filled in by the parent or student. |
| 7 | If you choose to reply by email, make sure to put the parent or child's email address (e.g., janedoe@yahoo.com or Jane Doe <janedoe@yahoo.com>) in the To field.
Don't simply click Reply since the reply will go to School Loop! |
Wrong:
Right: Even better: |
If you reply to School Loop by mistake, you'll think that you replied to the parent or student.
Meanwhile, they will wonder why you never replied. |
