Question: How do parents and students send me messages?
Parents and students can send you messages using the School Loop message system. Here are the steps they take:
|Step||Instructions||Example or Picture||Notes|
|1||They go to your web page and click the Send me a message link.||Please don't remove that link from your web page. Removing it won't prevent parents from sending messages, just make it less convenient for them.|
|2||They are taken to the Teachers page.||Other pages on the Palms website have contact information and links for administrators, counselors, and other staff members.|
|3||They click the envelope icon next to your name.||Clicking your name instead of the envelope icon will take them back to your web page. This is a common mistake when trying to send a message.|
|4||They fill in the Contact form.||The text labeled "Brief Subject" becomes the subject of the email you receive.|
|5||They click the Submit button.|
|6||School Loop emails you their message.||The message will come to you from firstname.lastname@example.org.
The extra From and Subject fields above the message show you the information filled in by the parent or student.
|7||If you choose to reply by email, make sure to put the parent or child's email address (e.g., email@example.com or Jane Doe <firstname.lastname@example.org>) in the To field.
Don't simply click Reply since the reply will go to School Loop!
|If you reply to School Loop by mistake, you'll think that you replied to the parent or student.
Meanwhile, they will wonder why you never replied.