Question: What if I forget my Login Name or password?
|Step||Instructions||Example or Picture||Notes|
|1||Go to the Palms home page.||http://www.palmsmiddleschool.org|
|2||Click the Staff Login button at the bottom of the page.||If the button is not there, you are logged in and can click Account Management.|
|3||Click the Forgot password? link.|
|4||Fill in the email address associated with your School Loop account.
If you don't remember which email address it is, fill in your Login Name (first initial and last name).
|If you forgot your password, your Login Name, and your email address, contact Neil Cuadra or an assistant principal.|
|5||You will receive email telling you your Login Name and a new but temporary password.||If you don't get the email, try these steps again. If you don't get it again, contact Neil Cuadra (system administrator) or an Assistant Principal.
The message says http://palmsms-lausd-ca.school.com but you can go to our "friendlier" address:
|6||Go back to the Palms home page and log in using the temporary password. You'll be prompted to pick a new password, which you must enter twice.||Passwords must be at least 6 characters and have at least one digit. Pick a password that you can remember but that isn't easy for others to guess. Combining two unrelated words, e.g. "flipflop73dessert", will produce a safer password than a single word. A password like "abc123" is too easily guessed.
The safest password is a long strings with no words or patterns, which you'd have to record somewhere so you can remember it. Some people use a program called a Password Manager to keep track of their passwords and allow them to use very safe passwords like wAuv3aDs9Yi4Grud.