Question: How do students and parents download my files?

Answer:

You may need to tell students and parents which files to download from your website (e.g., a syllabus with a tear-off to return) and how to download them.

How they do this depends on whether you used a Locker element or a Rich Text element. See Should I put a Locker or Rich Text on my web page? for a comparison of these page elements.

If you used a Locker

StepInstructionsExample or PictureNotes
1 They go to the appropriate page on your website (usually the main page).  
2 If they see the filename they click on it to download the file.  
3 If they see folders they click one to open it, then return to Step 2.  
4 The file they pick will download and either be saved to their disk, opened on their computer (e.g., in Microsoft Word), or opened in their web browser (e.g., for a PDF file).

If it's saved to their disk, they can find it and double-click it to open the file.

Once it's open they can choose Print from the File menu to print it and/or choose Save or Save As... to save it where they want it on their computer.
 

If you used Rich Text

StepInstructionsExample or PictureNotes
1 They go to the appropriate page on your website (usually the main page).  
2 They click the filename to download the file.  
3 The file will download and either be saved to their disk, opened on their computer (e.g., in Microsoft Word), or opened in their web browser (e.g., for a PDF file).

If it's saved to their disk, they can find it and double-click it to open the file.

Once it's open they can choose Print from the File menu to print it and/or choose Save or Save As... to save it where they want it on their computer.
 

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